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NEWS & EVENTS
Press Release
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IDEAL.com Names Kodak Service & Support |
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Preferred U.S. Service Provider for IDEAL/Contex Scanners |
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September 25, 2003, Rockville, MD - IDEAL.com has named Kodak Service & Support
preferred U.S. service provider for its large format IDEAL/Contex scanners. Under
the agreement, Kodak Service & Support will provide both warranty and post-warranty
service, which includes onsite maintenance as well as installation support.
Kodak will support a full range of 25-inch wide to 54-inch wide large format
IDEAL/Contex scanner models with multiple configurations for a total of 19 products.
These scanners incorporate advanced imaging technology for high-quality color and
monochrome scanning and copying applications for use in the reprographics, computer-aided
design, geographic information systems, and graphic arts markets. In addition, the
scanners have applications for document archival, copy ships, POP/exhibit providers,
pre-press, sign and billboard production, and architecture and engineering offices.
"We are impressed with Kodak's high degree of technical expertise and ability to provide
customers with national service coverage," said Jay Magenheim, president, IDEAL.com.
"IDEAL offers a wide-range of large format scanners, so we need a service provider with
not only the ability, but also the flexibility to support a variety of applications."
As the largest U.S. distributor of Contex scanners, IDEAL offers solutions for scanning
and scanning services, raster editing, indexing, raster to vector conversion, document
management, viewing, printing, and planroom solutions for large format color and monochrome
applications.
"This agreement allows Kodak Service & Support to expand its presence in the large format
scanning market," said Dolores Traxler, vice president, Kodak Service & Support. "We look
forward to servicing IDEAL's customers throughout the United States."
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About IDEAL
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IDEAL.com is the number one US distributor of Contex Scanners. IDEAL.com develops, markets,
and supports a wide range of color and monochrome solutions for large format drawings and
technical documents including operating software for scanners, intelligent raster and CAD
software document management software, and online planrooms. For more information on the Kodak
Service & Support Agreement or other IDEAL products please contact Kathy Magenheim at
301-468-0123 ext.1230 or contact via email at
kmagenheim@ideal.com.
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About Eastman Kodak Company and info imaging
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Kodak is the leader in helping people take, share, print and view images - for memories,
for information, for entertainment. The company is a major participant in infoimaging,
a $385 billion industry composed of devices (digital cameras and flat-panel displays),
infrastructure (online networks and delivery systems for images) and services & media
(software, film and paper enabling people to access, analyze and print images). With
sales of $12.8 billion in 2002, the company comprises several businesses: Health, supplying
the healthcare industry with traditional and digital image capture and output products
and services; Commercial Printing, offering on-demand color printing and networking publishing
systems; Commercial Imaging, offering image capture, output and storage products and services
to businesses and government; Display & Components, which designs and manufactures
state-of-the-art organic light-emitting diode displays as well as other specialty materials,
and delivers optics and imaging sensors to original equipment manufacturers; and Digital
& Film Imaging Systems, providing consumers, professionals and cinematographers with digital
and traditional products and services.
Additional information is available at
http://www.kodak.com/go/CIGservice
© Eastman Kodak Company, 2003.
Kodak is a trademark of Eastman Kodak Company
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