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PUBLICATIONS


IDEAL.comIDEAL 25 Years

Please see our web site: www.ideal.com

 

  ScanTimes:

Volume 7
Issue II

News@IDEAL.COM

All the Large Format News That's Fit to Scan

 

Customer Case Study:   IDEAL Products at Work

See how IDEAL's customers have solved a multitude of problems using IDEAL products.
CLICK HERE for a complete library of case studies.


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Software News:   7 Reasons Why You Need ScanDEX-IX for Your Large Format Drawings

Anyone who works with large numbers of large format drawings knows the inherent problems associated with large format. Some of the problems encountered include: (1.) not being able to find the drawing you need in a timely fashion (this can be true even when the drawings are digital and supposedly "easier" to locate); (2.) inefficiencies in creating meaningful digital archives from paper; (3.) difficulties in printing; (4.) high cost of some large format management systems, and/or (5.) "outgrowing" a system previously purchased..

You can probably add your own personal issues to this list.

ScanDEX-IX solves these problems and more Here are seven reasons why you need ScanDEX-IX for your large format drawings...   Continued


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Hardware News:   Scanner or Scanning System? What's the Difference?

Question: When is a scanner not just a scanner? Answer: When it's part of a complete scanning system. IDEAL offers complete scanning systems designed for specific industry needs. Our array of industry-specific systems include: AEC Image Management System, Aperture Card Blow-Back System, Large Format Data Archiving System, GIS Image Management System, Reprographics Scan to Planroom to Print, and Scan-to-Print Color Copier System.

For more information on any of these scanning systems,  CLICK HERE.


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Customer Support at IDEAL:   Great Customer Support Just Got Better!

At IDEAL, we believe that a company's integrity is measured by the way the company supports its customers. That's why we go out of our way to make our customer's support experience as pleasant as possible. Support can take many forms, including at-will access to website information, email communications, telephone support, and onsite support.

No matter what form support requests take, it's important that a company track the support request through to completion. IDEAL is pleased to announce implementation of a new software service ticket system which will ensure that all support calls are followed-up and that "no customer is left behind".

This new system is fully integrated into IDEAL's CRM system, so that any IDEAL employee who contacts a customer can immediately know the status of support issues. A web module allows for remote access even when a support technician or sales representative is on the road.

See the wide array of support help available online at IDEAL.com ~ CLICK HERE.


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Trade Show News:   IDEAL's Trade Show Schedule

CLICK HERE to see IDEAL's complete trade show list.


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Informative Webinars:   Sign Up for Interactive Product Demonstrations

Join one of IDEAL's regularly scheduled online demonstrations and get your product questions answered. All new topics!

Every Tuesday at 11:00 am EST and Thursday at 4:00 pm EST Join an online group of people to watch an IDEAL expert demonstrate the product. Ask questions and join in a group discussion about the product.
CLICK HERE to see our schedule and sign up.


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Contact ScanTimes:   Questions? Comments? Suggestions?

Contact the Editor at: dmitol@ideal.com.


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Quote of the Month:   William Henry Hudson's Observation on Birds

"You cannot fly like an eagle with the wings of a wren."
- William Henry Hudson (1841 - 1922) Afoot in England, 1909


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