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See how
IDEAL's customers have solved a multitude of problems using IDEAL
products.
CLICK
HERE for a complete library of case
studies.
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Software
News: 7 Reasons Why You Need ScanDEX-IX for Your Large
Format Drawings
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Anyone who
works with large numbers of large format drawings knows the inherent
problems associated with large format. Some of the problems
encountered include: (1.) not being able to find the drawing you need
in a timely fashion (this can be true even when the drawings are
digital and supposedly "easier" to locate); (2.)
inefficiencies in creating meaningful digital archives from paper;
(3.) difficulties in printing; (4.) high cost of some large format
management systems, and/or (5.) "outgrowing" a system
previously purchased..
You can probably add your own personal issues to
this list.
ScanDEX-IX solves these problems and more Here are seven reasons why
you need ScanDEX-IX for your large format drawings... Continued
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Hardware
News: Scanner or Scanning System? What's the Difference?
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Customer
Support at IDEAL: Great Customer Support Just Got
Better!
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At IDEAL, we believe that a company's integrity
is measured by the way the company supports its customers. That's why
we go out of our way to make our customer's support experience as
pleasant as possible. Support can take many forms, including at-will
access to website information, email communications, telephone
support, and onsite support.
No matter what form support requests take, it's important that a
company track the support request through to completion. IDEAL is
pleased to announce implementation of a new software service ticket
system which will ensure that all support calls are followed-up and
that "no customer is left behind".
This new system is fully integrated into IDEAL's CRM system, so that
any IDEAL employee who contacts a customer can immediately know the
status of support issues. A web module allows for remote access even
when a support technician or sales representative is on the road.
See the wide array of support help available online at IDEAL.com ~ CLICK HERE.
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Trade Show
News: IDEAL's Trade Show Schedule
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Informative
Webinars: Sign Up for Interactive Product Demonstrations
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Join one of IDEAL's
regularly scheduled online demonstrations and get your product
questions answered. All new topics!
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Every Tuesday at 11:00 am EST and Thursday at 4:00
pm EST Join an online group of people to watch an IDEAL expert
demonstrate the product. Ask questions and join in a group discussion
about the product.
CLICK
HERE to see our schedule and sign up.
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Contact
ScanTimes: Questions? Comments? Suggestions?
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Quote of
the Month: William Henry Hudson's Observation on Birds
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"You
cannot fly like an eagle with the wings of a wren."
- William Henry
Hudson (1841 - 1922) Afoot in England, 1909
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